To create the best experience for yourself and others, please follow these guidelines:

Arriving at Ysynergy Hub
Please arrive at least 10-15 minutes before your class, workshop or event to allow yourself ample time to sign-in and prepare for class. All classes start on time.

No talking
The hub is a silent haven. Please do not talk while in the hub and its corridors.

No eating
Do not eat in the hub. If you need to have your snacks, please do so at our roof top garden.

No shoes
Remove your shoes before entering the hub. Keep your shoes in the shoe racks provided.

No mobile phones
Turn your mobile phones off or to vibrate mode. Do not take phones into the hub.

Workshop and Event Booking
Workshop and Event bookings can be made at least 30 days in advance of schedule. It is important that you book your class in advance since some classes are more heavily attended than others.

We also limit our class sizes so that they are not overcrowded. If a class you wish to take is full, we will place you on the wait list and notify you of an opening as soon as possible.

Cancellations
If you need to cancel an event booking, please call +6013-3366660 in advance so that others can take your place. Failure to do so can result in the loss of booking privileges as well as cancellation penalties as specified in the terms and conditions of attending Ysynergy’s Events.

Period of Notice                   Percentage to be refunded less RM100 for processing fee   
> 60 days                            Full Refund less RM100   
< 60 days but > 30days      50% less RM100   
< 30 days                            No Refund  

Sign-In
You must check in at the front desk before entering the hub for class even if you have reserved a space in advance.

On your first visit you will be required to fill out a new student registration form. Please be sure to sign a waiver and indicate any physical injuries or special health conditions.

Personal Belongings
Ysynergy accepts no responsibility for the loss or damage of your personal effects kept in the cubicles or anywhere in the hub.

Preparation Before Class
Yoga, Pilates or any form of exercise is best enjoyed on an empty stomach, so eat lightly or not at all for 2-3 hours before.

Make sure to keep hydrated by drinking water after class.

Tell your instructor about any injuries. This will help the instructor know how to adjust you or show you a modified pose if necessary.

Beginners' Steps to Success
Starting yoga can be a daunting prospect. So many different styles, so many teachers - which one should I try, how often should I practice? Here are a few steps to help you get started:

Step 1
Do not eat 2-3 hours before your class and try to hydrate yourself by drinking plenty of water before class. Arrive 10 minutes before the class starts - to register, change and settle down.

Step 2
Make your first class level 1 and introduce yourself to the teacher before class begins. Let them know about any health concerns you might have and let them know this is your first class.

Step 3
Ask questions before and after class to better understand the practice. Yoga can teach us much, but we all have different questions, so ask yours. Try to create a relationship with your teachers so they can help you.

Step 4
Practice regularly to get the best results. Once a week will feel good, but three times a week will create real change fast. And don't go overboard - two classes a day, every day is too much, especially for beginners.

Step 5
Try a few (or all) the different styles of yoga we offer. Find the practice which you feel best suits your personality and personal objectives.

PAYMENT AND CANCELLATION

Payment
Full payment is due at time of registration and can be made with transfer to Ysynergy’s bank account with MayBank or Alliance Bank.

Personal checks and money orders: Full payment must be received prior to processing your registration. There is a RM50 charge for checks returned for insufficient funds.

Ysynergy reserves the right to cancel any program at any time. In this event, you will be given a complete refund of the payment that you have made. Deposits for the 200 hour TTC are non-refundable.

FAQ

During Class or the Event

Why do we have to be on time?
Ysynergy Yoga classes generally start with quiet time during which students reflect on their intention. Walking into class after it has started is extremely distracting and disrespectful to other students. Moreover, if you arrive late, you may miss the warm up postures which are critical to deeper postures.

Why can't we leave when we want to?
Ysynergy classes are systematically planned to leave you feeling rested and energized. Leaving in the middle of a class before completing the full sequence could leave you agitated, make you more susceptible to injuries from not cooling down properly, and is disruptive and disrespectful to the rest of the class.

Why is it important to rest during savasana?
To allow our bodies absorb the benefits of the asana practice.

Physically resting in savasana allows the heart rate to return to normal, promotes a soothing of the nervous system, allows the oxygenated blood, we have been working so hard to produce, circulate completely around the body.

Mentally it gives us a further opportunity to still our minds and emotionally savasana allows us to feel and be at peace with whatever has come up as a result of the practice.

Why do we breathe through the nose during asana practice?
To keep the body and mind calm, breathing through the mouth is said to prompts the body's "fight or flight" mechanism, elevating the heart rate, blood pressure and blood acidity levels.

How will yoga change my lifestyle?
Yoga will not change your lifestyle, only you can change your lifestyle if you choose to. Over the medium to long term, a regular yoga practice (3 - 5 times a week) will help you manage stress, build inner confidence, strengthen your body and deepen your spiritual awareness.

Why should we do the postures at our own pace?
You are the only one who knows your body's limits and abilities. The teachers will encourage you to explore those limits, but students must take responsibility for their own practice and bodies. If you are new to exercise, you will need to learn the difference between stretching muscles and pain. The former is something to work though, the latter is something you should avoid.

Why do the teachers make adjustments to our postures?
To help you achieve the correct alignment and to help you avoid possible injury if the posture is performed incorrectly.

Why is important to go only as far as your body feels comfortable, and no further?
To avoid injury, you should only go as far as you feel able to. Although the teachers will encourage you to go further, you are the only person who knows what it feels like to be in your body. So in a way you are your own best teacher. you agitated, make you more susceptible to injuries from not cooling down properly, and is disruptive and disrespectful to the rest of the class.